Questions and Answers

What is Personal Web Assistant ™?

Personal Web Assistant ™ is a relatively simple yet powerful suite of online tools designed to help small business owners update their custom Web sites. It is tailored for small businesses and organizations on a tight budget.

Knowledge of Web technology (HTML, CSS, JavaScript) is not required.

Is it Easy to Use?

Personal Web Assistant ™ was designed with you, a business owner, in mind. If you are like most business owners, you likely want to spend your time running and growing your business and not becoming a technology expert. As a business owner, you likely want to control most aspects of your business, including your Web site. So we designed Personal Web Assistant ™ to empower you to make most updates to your Web site without having to know Web technology.

Is it Powerful?

Personal Web Assistant ™ is much more than a simple text editor. Its powerful tools enable you to make substantial updates to your Web site, such as creating new pages, organizing your entire Web site, creating new photo albums, rotating and cropping photos, and many other capabilities. Click here for a detailed listing.

But What if I Know Web Technology (like HTML, CSS, and JavaScript)?

For those who do know Web technology, Personal Web Assistant ™ allows you to directly edit a Web site’s HTML, CSS and JavaScript. It also gives you a head start by providing a pre-built Web site infrastructure that you can leverage and customize. This enables you to focus on creating the look and feel you want without having to build standard infrastructure components.

But, you don't need to know Web technology in order to use Personal Web Assistant ™ to make most common updates to your Web site. If you do know Web technology, Personal Web Assistant ™ does not get in your way.

What Do I Need in Order To Use Personal Web Assistant ™?

All you need is an Internet connection and computer running any mainstream Web browser: FireFox, Internet Explorer, Opera, Google Chrome, or Safari.

Any recent version of these browsers will work.

Is it Easy to Learn?

Personal Web Assistant ™ is easy to learn, with online video tutorials that demonstrate how to perform tasks. There is no manual to read. You learn by watching and doing.

It's more than software. Personal Web Assistant ™ also includes a person who can perform updates for you.

What if I Don't Want to Update My Web Site? What Are My Options?

We can make the updates for you. Just contact your account manager or submit a support request.

Click here to open a PDF file containing more questions and answers.